Refund Policy

At Transveho – Digital & Web Services, we are committed to delivering high-quality digital solutions with professionalism and transparency. Client satisfaction is important to us, and we aim to ensure every project meets agreed expectations.

1. Eligibility for Refunds
Refunds may be considered under the following conditions:
– The service was not delivered as outlined in the agreed scope
– Significant technical issues prevent the proper use of the delivered work
– Failure to meet agreed deadlines without prior communication

2. Non-Refundable Cases
Refunds will not be issued in the following situations:
– The project has been completed and approved by the client
– Delays or issues caused by lack of communication or missing information from the client
– Change of mind after the project has started
– Minor revisions or dissatisfaction not related to the agreed scope

3. Refund Requests
All refund requests must be submitted within 7 days of project delivery.
To request a refund, please contact: support@transveho.shop

Please include:
– Full name
– Project details
– Clear explanation of the issue

4. Review Process
Each request will be carefully reviewed within 3–5 business days.
If approved, refunds will be processed via the original payment method where possible.

5. Partial Refunds
In certain cases, partial refunds may be granted based on the amount of work already completed and delivered.

6. Project Cancellation
If a project is cancelled after work has begun, charges will apply based on the completed portion of the work.

7. Policy Updates
We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page.

By using our services, you acknowledge and agree to this Refund Policy.